About This Course
This course will help you acquire essential knowledge and skills to work in the travel and tourism industry and become an effective travel professional. Provide advice on flight, accommodation and tour products, and how to ensure travelers fulfill necessary travel requirements. Improve your customer service and sales skills in order to better advise travel customers about when and where to travel based on their needs. Learn to use a global distribution system to create and manage reservations.
In this course you will also learn how to price journeys for all types of fares using the Sabre Global Distribution Systems (GDS). You will have hands-on practice using the interactive Global Distribution Systems (GDS) simulation tool, which will help you analyze GDS displays relevant to mileage system pricing; read, interpret, and apply mileage and routing fare rules; and issue tickets. The simulation training is supported by an interactive workbook and reference notes on GDS commands, maps and key journey pricing terms and definitions.
This course is recommended for:
- Travel agents
- Airline reservation agents
- Tour operators
- Call center agents
- Anyone who is willing to start career in Travel industry as Travel consultant.
Learning Objectives
Requirements
- Basic computer literacy and familiarity with reservation systems or booking platforms.
- Strong communication, interpersonal, and customer service skills.
- Attention to detail and ability to work under pressure in a fast-paced environment.
- Willingness to learn and adapt to new technologies and industry trends.
- Optional: Enrollment in air ticketing courses or workshops offered by travel agencies, airlines, or vocational training institutes for practical training and certification.
Target Audience
- Aspiring travel agents, airline reservation agents, and aviation professionals.
- Individuals seeking entry-level positions in the travel and tourism industry.
- Students pursuing degrees or certifications in travel management, hospitality, or aviation.
- Professionals looking to transition into air ticketing roles from other customer service or administrative positions.
Curriculum
Curriculum
Your Instructors
